Site(s) include multiple disciplines such as: Health Care, Transportation, Insurance, Banking, Information Technology, Credit Card processing centers, etc.
Professional Modern, Local, and Secure Facilities
Proficient, Easy, and Effective Call Center Set Up
Data Security, On-Site and Off-Site Technology Backing
High Level Information Technology Team Assisting in Client Protection
Lloyds of London Cyber Insurance, Client Cyber Security Defenses
Liability Insurances Covering All Phases of Client Projects
Customized Call Center Management – More Than 25 Years’ Experience
On-Site Manager – Day-to-Day Operational Excellence
Customized Call Center Reports
Metrics Performances Managed
Professional HR Candidate Interviewing, Testing, Background, and Reference Checks
Customer Service Candidate Testing and Evaluations
Customized Customer Service Training
Staff Management and Coaching, Meeting 99.9% Quality Goals
Our business consulting team works as an extension of yours to solve challenges in project management, call centers, customer service training, human resources, and IT. With over 70 collective years of experience in the public and private sectors, American Personnel Managers and Consultants, Inc. delivers the resources and know-how to help you meet business objectives.
American Personnel Managers & Consultants, Inc. is a strategic partner, supporting clients in meeting their goals and objective. We are an EEO, ADA, HIPPA, FLSA, USERRA, EPPA, PRWORA, Human Resource organization abiding by all state and federal laws of the United States of America.